Independent Communications Consultant: November 2010 – present

  • Technial Glass Group: Design and manage Web pages, edit Web site content
  • Wildside Photography: Design and manage Web pages, edit Web site content

Help/Systems, LLC: Senior Technical Writer: May 2007 – present

  • Write content for PDF user guides, JavaHelp, and WebHelp systems
  • Write copy for ads, mailers, brochures, post cards, press releases
  • Manage internal employee Web site

Open Systems International, Inc.: Technical Writer: February 2005 – May 2007

  • Wrote and edited content for user guides, configuration guides, and design descriptions
  • Designed and implemented Microsoft Sharepoint portal for collaborative work on documentation
  • Managed work load and performed performance evaluation for one full-time writer and one part-time intern.

Unisys Corporation: Technical Writer: July 2001 – January 2005

  • Wrote content for product user guides and help systems
  • Participated in product usability testing
  • Operated equipment for Digital Video team