I have gained project management experience through college coursework, on-the-job training, and the certificate program at the University of MN. My positions at smaller software companies required that I manage my own documentation projects. This includes defining scope, review and release schedules, and production.
For more intensive documentation projects, I have used several tools to manage multiple projects simultaneously. My tool of choice is Microsoft SharePoint:
- At Medtronic, I created a SharePoint site template to manage multiple aspects of managing a Tech Comm project. Features include a task list with due dates, a list to track internal system numbers, metrics to measure time spent on project phases, and libraries to store and share files with other team members. Each project site has a home page with Web Parts, providing quick access to lists and files.
- At U.S. Bank, I used SharePoint to create a document repository where SMEs could access Word files to provide input on the online help system.
- At OSI, I designed and implemented a Microsoft SharePoint portal for collaborative work on documentation. SMEs could check out Word files, make updates, and submit them through SharePoint for formal review, editing, and publication.